Request deletion of your SSMS account
You can request permanent deletion of your SSMS account and its associated cloud data from the app. This page remains available even when the app is not open.
Request deletion from SSMS
- Sign in to SSMS.
- Open Settings and choose Request Account Deletion.
- Review the warning, confirm your current sign-in method, and select Request Deletion.
What deletion removes
Deletion permanently removes your Firebase Authentication account, profile, shared-workspace request, profile photo, cloud mapping batches and points, messages, cloud backup files, and public tracks you own.
Local data stored only on your device is not automatically erased by cloud deletion. Remove it by deleting the app or clearing local data before uninstalling, if appropriate for your device.
Need help or cannot sign in?
Email ssms.jeantronics@gmail.com from the address registered to your SSMS account and request account deletion.
Processing
Your SSMS access is paused when the request is submitted. Permanent deletion is completed within 7 days and cannot be undone after processing starts. SSMS sends a completion confirmation to the registered email address. Minimal information may be retained only when required for security, fraud prevention, legal compliance, or an active dispute.